Tell Shell Customer Feedback Survey 2022

Tell Shell Customer Feedback Survey

Tell Shell Survey All of us are on to travel in this life and hectic lifestyle and all of us require gas and oil. These days, more than food water, shelter, and food gasoline and oil are working their way to becoming vital. 

If you are customers of the Shell store I have some great new news! You can participate in a customer feedback survey at www.shell.co.uk/tellshell or tellshell.shell.com and win free rewards.

For those who aren’t familiar with Shell Store, The Royal Dutch Shell Public Limited Company is renowned throughout the world for its products in the area of Oil and Gas, and generally all petroleum-related products. 

In short that if you’re one of the customers from the Shell group or even the bottom line, you may take part in the Shell Tell Shell survey of customer satisfaction if you have an invoice from the store of the Shell.

If you want to participate in this Survey it is necessary to spend just a few minutes of your time and some of the effort to give genuine feedback regarding how you shop in the Shell Store. In the process, you’ll earn amazing rewards.

After reading this article, you’ll be well-equipped to take part in this Shell Customer Feedback Survey. Continue reading to find out more regarding the Shell Store, the rules and regulations, as well as how to complete the shell customer satisfaction survey.

Purpose of Tellshell UK Feedback Survey

Running a business can be an extremely difficult task. Although it might appear attractive and easy on the outside, many challenges could be occurring on the inner. Although the main goal of any business is to make money there are many elements that affect profit-making.

 One key factor that can affect the process of making profits is sales. The higher the number of sales, the greater the profit is. In order to have a stable volume of sales, every company must ensure that customers get an enjoyable experience during their shopping experience.

However, maintaining their customer’s satisfaction and satisfaction isn’t an easy job. The reason for this is two major reasons.

 First, satisfying customers is a must, along with keeping all other aspects of a business, therefore it is not possible to reduce the price of your items beyond a certain amount. Additionally, the demands, as well as the requirements of the customers, are constantly changing.

To stay on top of these ever-changing needs, demands, and wants of the customers, businesses need to know what the requirements and expectations of their customers are.

To accomplish this to achieve this, the Shell Store is conducting this Customer experience and feedback survey to understand the needs and preferences of their customers and adjust their operations in order to ensure that their customers are content and happy.

Tell Shell Customer Feedback Survey

Tell Shell Customer Survey Rewards

If you’ve successfully completed the survey for the Shell UK customer feedback questionnaire You will be given the chance to be a part the Shell’s Prize Draw.

Two prizes are Two prize draws are available to customers. called Fuel Prize Draw and EV Prize Draw.

It is expected that the Shell’s Fuel Prize Draw will offer 11 prizes each month. A prize consisting of Shell V-Power fuel vouchers of PS100 is awarded to the winner of the first prize. For the following 10-runners-up, Shell V-Power Fuel Vouchers of PS10 will be given away.

Shell’s Prize Draw for EVs is only open to customers of electric vehicles who have logged on to the website using QR codes that are available on Shell’s charging point for electric vehicles. 

The prizes are identical to those in the prize draw for fuel. In the draw, the initial winner will be awarded Shell store vouchers valued at PS100 and the following 10 lucky winners will be awarded Shell store vouchers valued at PS10.

Notification: In the event that the prize winner does not receive the reward following receipt of it through the Shell Group, or is unable to make use of it within the specified time frame the shell group cannot be held accountable.

www.Shell.co.uk/tellshell Survey Rules and Requirements

In order to participate in the shell customer feedback survey:

  • Participants must be residents legally in England as well as Scotland as well as Wales.
  • You must be at least 18 or over or older to participate in the Survey.
  • The employee, agent, and/or supplier from the group or anyone who is a close relative of employees of the shell store is prohibited from participating to participate in the prize draw.
  • You must possess a laptop/ mobile tablet or any other device that is in good working order.
  • The client must have a sufficient understanding of the English language to be able to comprehend the survey questions and provide pertinent and relevant responses.
  • It is also essential to have an internet connection that is fast enough.
  • If there is an unexpected circumstance that causes the shell group from providing the reward mentioned they reserve the right to substitute the prize with a prize of the same or more worth.
  • It is necessary to fill out an online survey called the Tell Shell Online Survey successfully for entry into the prize draw.
  • You are allowed to enter into the Shell drawing for prizes at the beginning of each monthly calendar.
  • The reward must be used by the date stated in the coupon.
  • If you are required to participate in the Electric Vehicle Prize Draw You could do this by scanning the QR code that is promotional that is available through the Shell Website for charging your electric vehicle.
  • Every customer can participate in the draw for prizes in the fuel industry by filling out the survey following the below-described steps.

Quicksteps to Win £100 Shell Voucher

If you would like to take part in the

Shell Shell Customer feedback surveys If you want to do this, it is possible using the following easy steps below.

    1. Go to www.shell.co.uk/tellshell or tellshell.shell.com.
    2. Input your Website ID. the date and the time of visit.
    3. In a sincere manner, rate or respond to every survey question.
    4. Give your personal contact details including your Name as well as Contact Number and email address.
    5. Last but not least, complete then the Tell Shell Survey to be entered into the PS100 prize draw.

How to Do the Shell Feedback Survey at www.Shell.co.uk/tellshell – Detailed Guide

Here are the full step-by-step instructions you are able to refer to and follow to participate in the customer satisfaction survey and customer feedback.

1. Use your smartphone, tablet or laptop, or whatever smart device you’re connected to the Internet. And, open your web browser and go to www.shell.co.uk/tellshell or tellshell.shell.com.

2. You will then be asked to input your Site ID and the Date and time for your trip. If you aren’t sure of the Site ID you can locate your location on the maps by clicking the link ‘Find the Station I visited’ button .’

3. Click on the red button with the word “Start” which you will be able to see on the left side of the screen. The official Survey will start and the questions for this Survey are being asked of you.

4. You will be asked to give feedback on various aspects of the experience you had during your visit.

5. Then, you need to provide the purpose of your visit to the Shell.

6. Most questions that are asked to you can be answered by choosing an option between highly satisfied and highly dissatisfied.

7. Now, you will be asked if you like to enter the Shell store’s prize draw; you need to choose ‘Yes’ to make an entry to the Tell Shell Prize Draw.

8. After you have answered all the survey questions, you will be asked to answer a few personal questions. It will be regarding your Full Name, Phone Number, and E-mail Id.

9. Now, your participation in the shell store’s customer feedback survey will be completed.

Tellshell Customer Feedback Survey – Helpful Tips

  • All participants in Shell’s Survey have to supply correct personal details in order to be awarded the prizes when you are the winner.
  • The prize draw winners will be contacted via email or by phone within 21 days following the draw’s winner’s choice.
  • Shell’s customers who cannot participate in the Tell Shell Customer Satisfaction Survey @ www.shell.co.uk/tellshell can share those difficulties and get assistance from us here surveydetails.co.uk.

About Shell

In 1907, the Royal Dutch Shell Group was founded 1907.

They are now more than 100 years of age.

The Shell group was formed by the merger of two competent firms which were The Shell Transport and Trading Company Limited as well as the Royal Dutch Petroleum Company.

They were significant competitors in the field and came from The Netherlands and the United States of America.

The main goal of the merger was to create an international provider in the area of regular petroleum (petroleum oil).

These companies’ parent corporations were established in the early 1890s.

Today, after more than 100 years of providing customers with gas and oil items, Shell Group has a net profit of more than 21.5 billion according to 2020 figures. There are more than 10 subsidiaries and employs more than 86,000 people.

Shell’s Contact Details

Address:

Shell U.K.Oil Products Limited (as agent for Shell U.K. Limited), Shell Centre, York Road,
London SE1 7NA

Phone Number: 0800 731 8888 or 0443 099 1103

E-mail: [email protected]

Final Words

Now that I have told you all about the Tell shell customer feedback survey, you can go to www.shell.co.uk/tellshell right now and participate in that Survey.

Maybe you may be your next chance to win!

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FAQs

How do you tell a customer about a survey?

  1. Simple Salutation Personalisation.
  2. Tell Them Why They are Receiving the Invite.
  3. Don’t Tell Them How Great You Are.
  4. Explain the purpose of the Survey.
  5. Give a Realistic Estimate of the Time it Will Take.
  6. Give Them a Place to Ask Questions.
  7. Show Them the Survey Link.

How do you write a customer feedback survey?

  1. Keep it brief. 
  2. Make sure you ask questions that meet the purpose of your question. 
  3. Ask smart, open-ended questions. 
  4. You can ask only one question at a. 
  5. Create a consistent rating scale. 
  6. Avoid asking loaded and provocative questions. 
  7. Use yes/no questions. 
  8. Make sure you are specific and do not make assumptions.

What is a good survey response?

A response rate to surveys that is at least 50% and more is considered exceptional in all circumstances. A high rate of response is most likely due to an intense motivation for the completion of the survey or a strong personal connection between the business and the customer. Response rates for surveys that fall in the 5% to 30% range are higher than the average.

What is an acceptable survey response rate?

A survey response rate of at least 50% and greater is considered to be excellent in the majority of situations. A high rate of response is likely to be a result of the motivation of the respondents in completing the surveyor of a strong personal connection between the client and business. Response rates for surveys that fall in the 5% to 30 percent range are higher than the average.

How do you average survey results?

Calculating the scoring average
To determine an average score, you will need to add all of the individual scores from each of the responses to the survey.

 

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